How can we help?
It's all on this one page. Jump to your product, or scroll down for billing and account questions.
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DoulaBridge
for doulas and families
Does it cost anything to list as a doula?
No. Listing is free, and it includes the tools other sites charge for.
What does Premium add?
[LIST PREMIUM FEATURES]. Most doulas never need it.
How do I apply for free Premium?
If money is tight, you can apply for Premium at no cost. [CONFIRM: where the application lives in the product.]
Gmail Shortcuts
your inbox, on command
How do I open the command bar?
Press Cmd+K on Mac, or Ctrl+K on Windows and Linux, while Gmail is open.
Can it read my email?
Everything runs in your browser. No data ever leaves it, and nothing is sent to us.
Is it really free?
Yes. Free to install, free to use.
Billing and account
the same on everything we make
How do I cancel a paid plan?
Go to billing in the product's settings and cancel any time. [CONFIRM: you keep paid features until the end of the period you paid for.]
Can I get a refund?
[YOUR REFUND POLICY]. If something went wrong, tell us and we'll make it right.
What's this charge on my statement?
It shows up as [STATEMENT DESCRIPTOR]. Stripe handles our payments, and we never see or store your full card number.
Money's tight. Can I get Pro for free?
Some of our products offer Pro at no cost to people who need it. Look for the option inside the product, or send us a note.
What do you do with my data?
As little as we can. Each product collects only what it needs to work, and we don't sell it. The full details are in our privacy policy.
How do I delete my account?
[CONFIRM: delete it from the product's settings], or ask us and we'll do it for you.
Still stuck?
Send us a message. A real person will get back to you.